1. Order Processing
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All orders are processed within 1–2 working days after payment confirmation.
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Orders placed on weekends or public holidays will be processed on the next working day.
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Once your order is processed, you will receive a confirmation email or SMS with your tracking details.
2. Shipping Charges
We offer FREE standard shipping across Pakistan for all orders above PKR 3,000.
| Order Value | Shipping Fee |
|---|---|
| Above PKR 3,000 | FREE |
| Below PKR 3,000 | Flat Rate: PKR 250 |
3. Delivery Time
Estimated delivery times:
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Major Cities: 2–4 working days
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Remote/Rural Areas: 3–7 working days
Note: Delivery timelines are estimates and may vary due to courier delays, weather conditions, or public holidays.
4. Cash on Delivery (COD)
We offer Cash on Delivery (COD) across Pakistan for your convenience.
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COD is available for orders up to PKR 15,000
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For orders above PKR 15,000, pre-payment via bank transfer or credit/debit card is required
5. Tracking Your Order
Once your order is dispatched, a tracking number will be shared via SMS or email.
You can track your shipment through the courier's website or contact our support team for assistance.
6. Delivery Attempts
Our courier partner will attempt delivery twice.
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If both attempts are unsuccessful, the parcel will be returned to us
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To re-arrange delivery, please contact our support team (note: additional shipping charges may apply)